Stem Cell Regen Med
Tampa, Florida
Job Title: Patient Coordinator/Inside Sales
Department: Sales
Wage/Hour Status: Exempt, Commission with Initial Guarantee
Summary: Working as a Patient Coordinator/Inside Sales Representative for Stem Cell Regen Med, an international stem cell therapy treatment center offering medical treatment to patients suffering from various health concerns. Responsible for building relationships with patients and walk them through the patient process. Must be able to assess candidacy for treatment, explain insurance coverage, and give financial options. Requires an ability to connect quickly with patients via telephone and stay extremely organized while multi-tasking. Responsible for coordinating patients’ schedules while considering availability of appointments and physicians. Fields all general questions of assigned patients. Distributes necessary information to all patients.
Reports To: Director of Sales
Supervises: None
Essential Responsibilities:
- Responsible for determining a patient’s candidacy for treatment
- Subject matter expert for medical company’s patient process
- Ability to connect and develop relationship with patients via the telephone
- Responsible for assessing, defining, and explaining patient's financial options
- Facilitates interaction with clinical staff and outside vendors inmultiple locations
- Coordinates all prospective patients’ schedules
- Handles all incoming questions from patients
- Verifies patient information- general and medical
- Responsible for ensuring patients’ preparedness in treatment process
- Inputting patient information and appointments into internal computer program
Minimum Qualifications:
Education: Bachelor’s degree
Experience: At least 3-5 years of sales experience
Knowledge/Skills/Abilities
Previous pharm or medical device sales experience preferred
Fluent in Spanish a plus
Strong computer skills necessary
Sales and customer service experience
Flexible working hours